Using Reflection to Strengthen Your Approach

The Challenge

The Skate Sanctuary recognised that creating a mentally healthy workplace is an ongoing process rather than something that can simply be put in place and left unchanged. As the organisation evolved, it wanted to make sure its approach to supporting staff remained effective, reflected changing needs and continued to align with its values.

Approach in action

Rather than treating the bi-annual Mindful Employer Charter renewal as an administrative exercise, The Skate Sanctuary uses the self-review process as a structured opportunity to review its approach to workplace mental health. The renewal process encourages the organisation to pause, reflect on what is working well, identify areas where further improvements could be made and agree practical next steps. 

Reflection is embedded more widely across the organisation. Feedback from staff helps shape ongoing improvements, while regular conversations and opportunities to review practice ensure wellbeing remains an active priority rather than a one-off initiative. As the organisation grows, leaders are developing clearer processes and creating more structured opportunities for check-ins to help ensure their approach remains consistent and continues to meet the needs of the team.

Impact and learning

Using regular reflection has helped The Skate Sanctuary view workplace mental health as something that should continually evolve. By reviewing its approach, listening to feedback and identifying opportunities to strengthen support, the organisation has been able to build on existing good practice rather than assuming its approach will always remain effective.

Key takeaway for other employers

Checking how your approach to mental health is working doesn't have to be complicated. Building in regular opportunities to reflect, seek feedback and identify practical improvements can help ensure your approach continues to meet the needs of your people as your organisation changes and grows.